Returns & Exchanges

At Korendy Türkiye, we want you to be completely satisfied with your K-Beauty experience; therefore, we accept returns for unopened and unused products within 14 days of delivery. To maintain hygiene standards, products with broken seals or signs of use cannot be accepted for return or exchange.

1

Initiate Your Request

Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

2

Secure Packaging

Place the unused products in their original packaging, ensuring they are well-protected with bubble wrap to prevent damage during transit.

3

Ship the Items

Send your package to our central warehouse using our contracted courier partner with the return code provided in your account dashboard.

4

Quality Check & Refund

Once our team inspects the returned items for hygiene compliance, your refund will be processed to your original payment method within 3-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing